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Delivery within 48 hours in Kuwait · Worldwide shipping available Kuwait: 48h delivery · Worldwide shipping available

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About Prestige United

Since 2003, Prestige United has provided sportswear, teamwear, equipment and professional supply solutions for B2B, wholesale, institutional and online retail customers.

Customer Care

Contact Us
Shipping & Delivery
Returns & Exchanges
Terms & Conditions
Privacy Policy

Contact Us
Shipping & Delivery
Returns & Exchanges
Terms & Conditions
Privacy Policy

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© Prestige United Co

Customer Care

Contact Us

Our team is available to assist with online retail orders, wholesale enquiries, institutional supply, teamwear, customization and after-sales support.

Please include your order number, if applicable, your organization name and the details of your request.

Email: info@prestigeunited.com

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Shipping & Delivery

Kuwait in-stock online orders: we aim to deliver within 48 hours after order confirmation, subject to stock availability, payment confirmation, working days and circumstances outside our reasonable control.

Wholesale, institutional and customized orders: production and delivery timing depends on quantity, customization and supplier availability. Unless otherwise stated in the quotation or contract, the target delivery period is within 21 days from receipt of the first payment.

International orders: worldwide shipping is available to supported destinations. International delivery times, freight charges, customs duties, taxes and import requirements vary by destination and may be payable by the customer unless the quotation states otherwise.

Delivery dates are estimates unless a written quotation or contract expressly confirms a fixed date.

Returns & Exchanges

For eligible consumer purchases in Kuwait, return and exchange requests are handled in accordance with applicable Kuwait consumer protection requirements. The item must generally be returned in its original condition with proof of purchase and within the applicable period.

As a general store policy, eligible standard items may be requested for return or exchange within 14 days of purchase or receipt, subject to applicable law and the condition of the product.

Customized, printed, numbered, named or specially ordered products are made to customer specifications and may not be eligible for change-of-mind return or exchange, except where required by applicable law, or where the product is defective, damaged on arrival, or does not match the confirmed order.

Products must not be worn, washed, altered or used beyond what is reasonably necessary to inspect them. Original packaging, labels and accessories should be retained where applicable.

If you receive an incorrect, damaged or defective item, please contact us promptly with your order number and clear photos so we can review the case.

Terms & Conditions

These Terms & Conditions apply to purchases, enquiries and use of the Prestige United Co. website.

Orders, Pricing & Availability

Product descriptions, prices and availability may change. Orders are subject to acceptance, payment confirmation and stock availability. If an obvious pricing, stock or technical error occurs, we may contact the customer before proceeding.

Online Retail Orders

Online retail purchases are processed through the website using the payment and delivery options made available at checkout. Mandatory consumer rights under applicable law are not excluded or limited by these terms.

Wholesale, Institutional & Customized Orders

Wholesale, institutional, teamwear and customized orders are governed by the relevant quotation, proforma invoice or contract, including any agreed advance payment, delivery schedule, customization approval and commercial conditions. Unless otherwise stated in writing, customized or specially ordered products may not be eligible for change-of-mind return or exchange.

Customization & Intellectual Property

Customers requesting printing, numbering, names, logos, marks or artwork confirm that they have the right to use the materials supplied and are responsible for obtaining any necessary permissions.

Delivery

Delivery times are estimates unless a written quotation or contract expressly confirms a fixed date. International shipping, customs duties, taxes and import requirements may vary by destination and may be payable by the customer unless agreed otherwise in writing.

Returns & Defects

Eligible returns and exchanges are handled in accordance with the store policy and applicable mandatory consumer requirements. Defective, damaged or incorrectly supplied items should be reported promptly with the order number and supporting details.

Website Use

Website content, branding and materials may not be copied or used unlawfully. We may update the website and these terms when reasonably necessary.

Contact

For questions about these terms, contact info@prestigeunited.com.

Privacy Policy

Prestige United Co. respects your privacy. This policy explains how personal information may be collected and used when you use our website, place an order or contact us.

Information We May Collect

We may collect information such as your name, email address, telephone number, billing and delivery details, organization details, order history, communications with us and technical information generated when you use the website. Payment information may be processed directly by authorized payment service providers.

How We Use Information

We may use personal information to process and fulfil orders, arrange delivery, manage accounts, respond to enquiries, provide customer support, prevent fraud, maintain website security, improve our services and comply with legal or regulatory requirements.

Service Providers

Information may be shared with service providers that support necessary business functions such as payment processing, website hosting, analytics, customer support and shipping. We only share information as reasonably required for those purposes or where required by law.

International Processing

Some service providers may process information outside Kuwait. Where this occurs, we take reasonable steps appropriate to the service and applicable requirements.

Marketing Choices

Where permitted, we may send relevant offers or updates. You can unsubscribe using the method provided in the communication.

Access, Correction & Deletion

You may contact us to ask about access to, correction of or deletion of personal information, subject to applicable legal, contractual, security and record-retention requirements.

Data Security & Retention

We use reasonable administrative and technical measures intended to protect personal information. Information is retained only as long as reasonably necessary for the purposes described above or as required by law.

Contact

Privacy enquiries may be sent to info@prestigeunited.com.

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